Retail Associate and Customer Service. The UPS Store 1759
Retail Associate and Customer Service. The UPS Store 1759The UPS Store #1759
Houston, TX 77057
QualificationsHigh school or equivalent (Preferred)
Job Type- Full-time, Part-time
Saturday / Sunday Availability required.
1415 S. Voss Rd. Houston, TX 77057
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS, courier shipment, US Postal, serving as a Notary, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics Participate in all Center required training modules to help improve customer experience and increase overall sales
QUALIFICATIONS High school diploma or GED required Retail/customer service experience Good communication and people skills Able to cross sell and up sell products and services Excellent packing skills Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Dependable and Reliable. Willingness to become a notary.
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
- Employee discount
- 8 hour shift
- Monday to Friday
- Weekend availability
- Bonus pay
- High school or equivalent (Preferred)
Work Location: One location