Human Resources Generalist
Human Resources GeneralistHouston Zoo
Houston, TX 77030
Our Purpose: The Houston Zoo connects communities with animals, inspiring action to save wildlife. We take pride in supporting efforts that save wildlife from extinction by working to implement comprehensive conservation strategies and developing partnerships to increase knowledge and support in communities. The Houston Zoo focuses on saving wildlife through reducing threats that face species in the wild. This includes action to reduce plastic pollution and paper use, promote sustainable seafood and sustainable palm oil, recycle electronics, and address pollinator decline. We also protect the counterparts of zoo animals, like lions, sharks, cranes and toads in the wild through partnerships with other global wildlife-saving organizations. Every member of our staff makes this possible by ensuring extraordinary animal care and guaranteeing the zoo’s operations contribute to protecting animals in the wild. Our staff strengthens the zoo, making it possible to protect 20% of the lion population in Africa, save sea turtles through the elimination of plastic bottle sales, among other wildlife successes. By joining the Houston Zoo team, you save animals in the wild!
The Human Resources Generalist cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence. This position is responsible for a variety of HR functions including, but not limited to providing day-to-day support and guidance with policy development/implementation, employment law compliance/guidance, safety administration, workers compensation, FMLA leave management, employee relations, employee wellness initiatives, records management, unemployment claims, and HR related training opportunities. This position manages the internal communication strategies ensuring staff are always up to date with ongoing HR related matters.
Job Duties and Responsibilities
- Serves as initial point of contact for employee inquiries pertaining to company policies and procedures, leave requests, employee relations, and workers compensation; escalates as necessary.
- Recommends and maintains policy and procedure improvements and updates of the employee handbook.
- Serves as main point of contact for all employee relations matters recommending practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- Maintains employee data within HRIS and tracks employee events such as disciplinary actions, performance, rewards, certifications, terminations, etc.
- Complies and completes annual EEO-1 and other required federal/state reporting.
- Maintains knowledge of employment laws and compliance related topics and applies as appropriate.
- Partners with HR Coordinator to facilitate and maintain a targeted on-boarding program, immersing employees in the Zoo’s culture, mission, core values, strategic goals, etc.
- Assists with creation, execution, and implementation of organization wide recruiting strategy; includes creation of interview guides, development of community networks and partnerships, and recruitment outreach.
- Leverages social media and professional network sites to identify and source candidates.
- Participates as active representative in the Safety Committee.
- Assists with exit interviews, tracking turnover metrics, identifying trends as directed.
- Assists with coordination and overall delivery of training to meet organizational needs of Zoo staff.
- Provides guidance and training for supervisors on employee counseling and disciplinary actions and participates as necessary in disciplinary meetings related to all employee relations needs.
- Assists with employment compliance requirements (COBRA, DOL, EEOC, OSHA, workers’ compensation, Affordable Care Act, FMLA).
- Effectively problem solves using critical thinking and judgment that is consistent with the Zoo’s culture in addition to standards, practices, policies, procedures, regulatory requirements.
- Ensures supervisors and employees follow and understand the Zoo’s policies and procedures.
- Performs periodic audits of employee files to ensure compliance with organization, state and federal regulations.
- Coordinates with safety and/or training departments to ensure appropriate certifications/credentials are obtained relative to position requirements.
- Assists with HR projects and initiatives.
- Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protecting actions.
- Performs other duties as assigned.
- BA/BS degree in related field or equivalent experience, or PHR certification
- Minimum of three (3) years’ progressive experience in Human Resources with concentration in areas such as employment law, policy development, employee relation guidance and recruitment methods.
- Skilled in establishing effective working relationships with Zoo staff, members and the public.
- Excellent written and verbal communication skills; ability to interact clearly and effectively with both internal and external individuals
- Excellent organizational and creative thinking skills
- Highly organized and accurate
- Ability to juggle multiple tasks and pay attention to detail in a fast-paced environment
- Advanced skills in Microsoft Office suite
- Proven ability to adapt and maintain focus in a consistently changing environment
- Operates with autonomy and maintains a high degree of confidentiality
- Ability to work effectively and efficiently under minimal supervision
- Ability to read and interpret documents such as policies and procedures, safety rules, operating instructions and manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups or employees
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to define problems, collect data and draw valid conclusions.
- Excellent oral and written communications skills
- Ability to maintain confidentiality of sensitive information
- Proficient computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
- Experience in Microsoft Office applications; Word, Excel, Outlook, PowerPoint, Visio, Publisher
- Experience with HRIS database/software
- Requires heavy public contact requiring considerable interpersonal skill, extensive interaction with the public, donors, and members requiring a high degree of customer service skills
- Normal schedule – Monday - Friday, 8am -5pm, overtime as needed subject to business needs
- On-call rotation for nights/weekends
Hiring InsightsHiring for this role
• Mobile: NA
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• Post ID: 21215186