Ability to successfully utilize technology and applications including case management software to manage matters and refer to dashboards and reports to understand the docket on a macro and micro level.
Ability to successfully prioritize multiple projects and responsibilities to deliver results ahead of schedule.
Ability to handle pressure situations, follow case action plans, and comply with firm and court deadlines
Ability to exercise of sound judgment to make appropriate decisions on your team.
Ability to operate with a high degree of emotional intelligence in interfacing with your clients, your team, your attorney, and others within the firm.
Heavy phone usage, strong telephone communication skills.
KNOWLEDGE, SKILLS, AND ATTRIBUTES:
Customer service experience
Typing - 40+ wpm
Enjoys working in a fast-paced environment
Bilingual (Spanish) - preferred
Extremely organized
Proficient in Excel, Word & Power point
Quick learner/intuitive
Ethically responsible with an understanding of the legal and ethical obligations of the profession
Capable of adhering to firm policies and procedures
EDUCATION & EXPERIENCE:
High School Graduate/GED
HMG is an equal employment opportunity firm and considers all individuals regardless of race, religion, sex, national origin, age, disability, veteran status or sexual orientation. We do not tolerate discrimination in hiring, work responsibilities, promotions, compensation, terminations or any other employment condition.
