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Health Information Specialist

Health Information Specialist

Health Information Specialist

Accolade, Inc.
Houston, TX

Job details

Job Type

Houston, TX
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%.
A day in the life:
  • Coordinate with the 2nd.MD team (nurses, 2nd.MD panel of physicians, other Health Information Specialists, etc.) to ensure an exceptionally fast turnaround for 2nd.MD consultations.
  • Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities.
  • Analyze and format medical records and identify medical imaging studies that contribute to each consultation.
  • Participates in training less experienced staff.
  • Promotes best practices and process improvements.
  • Protects confidentiality of personal health and proprietary business information.
  • Accurately enter information into a proprietary online platform.
  • Strives to meet team/personal qualitative and quantitative monthly and yearly incentives.

What we are looking for:
  • Excellent written, verbal and interpersonal communication skills
  • Exceptional customer service skills
  • Strong critical thinking and problem-solving skills
  • Comfortable with the pressure of deadline-focused work, and also have the self-discipline to create and adhere to self-imposed deadlines
  • 2+ years of professional experience in a hospital or medical office setting
  • Experience reviewing and/or identifying Oncology and/or Pediatric records
  • Innovative, enthusiastic and professional
  • Technology proficient (Apple/MAC)
  • Ability to navigate through multiple technology platforms
  • Ability to work effectively as an individual and/or team
Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Accolade, Inc. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.
Please note that a request for exemption due to a personal preference not to receive a vaccine is not protected by law. All requests for exemptions from this mandate shall be directed to the Company recruiter who shall route the request to the Company’s human resources department.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare
We're curious and act big - not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

To review our policy around data use, visit our
Accolade Privacy Policy Page
. All your information will be kept confidential according to EEO guidelines.

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21703865

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