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Broadband Service Group
Houston, TX

Job details

Job Type


Location: Houston, TX

Preferred Hiring Terms: Full Time Employee

Start Date: Immediate

Pay Rate: Pay Based on Experience


Broadband Service Group, Inc. is a Telecom and Utility Construction company with 20 years of experience. We pride ourselves in promoting an environment that challenges and engages our employees. Our customers are at the heart of everything we do. We are relentless in our ongoing pursuit to provide innovative solutions to our customers’ concerns and are always searching for motivated, team-oriented individuals who share our enthusiasm for going above and beyond.

If your work ethic consists of working hard, determination, taking pride in doing a good job, and exceeding expectations, then we are looking for you. Our commitment to quality, core values and training are some of the skills that differentiate us. We are currently looking to add team members in the following areas:

Director of Operations
Summary: The Director of Operations is responsible for the day-to-da operating activities of the Project Location. The Director will work with department leaders to tailor action plans to each unit and monitors progress against milestones ad goals. The Director exhibits the following behaviors: excellence and competence, teamwork, innovation, respect, personalization and accountability. Oversees budgets and ensures resources are properly allocated. Ensures departments meet individual goals.

Must have experience dealing with a construction sub-contractor and in-house model.

Primary Duties and Responsibilities: (Other duties may be assigned.)

  • Management of client relationship, warehouse/logistics multi-site operations, and client and operation market needs.
  • Manage the construction and engineering operations and schedules of our customer’s fiber OSP/ISP FTTH network
  • Work with support staff to develop construction schedules, monitor production, and ensure adherence to customer schedule/specifications.
  • Responsible for staffing forecast, directing, placement and replenishment of staff to meet the client’s production requirements.
  • Management of in house production employee’s quality and production levels.
  • Develop strategies and tactics for improving operation efficiencies while improving service levels, employee retention and operational costs.
  • Provide leadership and assume responsibility for the functional and financial control including development and management of monthly/quarterly and annual budgets.
  • Ensures compliance with established policies and procedures and maintains effective internal control.
  • Act as a liaison to Corporate Shared Services, coordinate communication and resolutions to problems and concerns within the operations.
  • Directly supervise project managers, construction managers and office staff.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • At least 5 to 10 years of Operation Management experience; managing large, highly-complex, OSP/ISP FTTH projects.
  • Well-developed management skills
  • Experience coordinating work schedules in a dynamic environment to meet intermediate and completion milestones.
  • Experience managing OSP/ISP construction and vendor management including selection, contract, and negotiation processes, production tracking and reporting, and project closeout and retainage release.
  • Knowledge of network drawings, route maps and scopes of work interpreting fiber test results and auditing projects for compliance with scopes of work.
  • Robust knowledge of inside and outside plant fiber optic network infrastructure, engineering design and construction, and the ability to work cross-functionally to design and build scalable construction, installation and support process.
  • Proven ability to motivate personnel in order to balance profitability and growth.
  • Must have strong oral and written communication skills.
  • Experience with acquisitions and integration a plus.
  • Excellent problem solving skills
  • Must possess exceptional analytical skills, a high level of attention to detail.
  • Extensive knowledge of the cable and telecommunications industry.
  • Proficient in Microsoft Office (Outlook, Word, Excel, etc.)
  • Construction Accounting experience preferred.
  • Ability to travel as required.

Education and/or Experience:

BS in Construction Management preferred or equivalent of five to ten years related experience and/or training; or equivalent combination of education and experience.

Requirements: Clean Driving Record with Valid License. Criminal Background Check and Drug Screen Required.

Broadband Service Group, Inc. offers medical insurance, paid holidays and vacation.

Broadband Service Group, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or other protected characteristic.

Broadband Service Group, Inc. participates in E-Verify and is a drug-free workplace.

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• Location: NA

• Post ID: 21910968

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