Raytheon Technologies Overview

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Summary of Role:

• The focus of this role is working within the Raytheon Technologies Corporation (RTX) Business Office in the area of Enterprise Infrastructure Services (EIS). Role will interface with executive and senior leadership to provide a variety of state-of-the-business performance reports including operational service metrics, financial and resourcing status and other ad hoc executive report requests.

Responsibilities:

• Work with senior leaders and staff to compile, develop and review content for a multitude of executive reports such as, but not limited to:
  - Monthly operating performance reports to the Chief Technology Officer (CTO) including detailed explanations on financial performance, Service Level Agreement (SLA), staffing statistics, project updates, etc., as compared
  to target
  - Monthly state-of-the-business reports for the CTO to the Enterprise Services (ES) VP and the Business CIOs including up-to-date accomplishments, goal tracking and various other trends and information

• Preparation, coordination and facilitation of monthly EIS metric reviews including but not limited to:
  - Identification of major incidents and review of root causes
  - Trend analysis of operational metrics and identifying areas of improvement

• Collaborate with Service Leads to update and add content to EIS Control Tower Metrics report as well as monthly highlights to the Enterprise Services VP

• Coordinate and collaborate with Executive Leadership Team to develop quarterly Operational Key Results (OKRs) and report monthly progress updates.

• Dashboard reporting and metrics compilation to Enterprise Services CTO and Vice President

• Ad-hoc report development

Required Skills, Knowledge and Experience:

• Typically requires a Bachelor’s Degree and 8 years of prior relevant experience OR Advanced Degree and minimum 5 years experience

• At least 5 years of experience in management consulting, analytics, HR partner, or similar roles

• Excellent communication, stakeholder management, and analytical skills

• Must be a US Person (Permanent Resident/Green Card holder or US Citizen)

Desired Skills, Knowledge and Experience:

• Bachelor's Degree or Master’s Degree in Business, Human Resources, Analytics, Statistics, Computer Science, or related field.

• Financial acumen; ability to analyze understand financial results

• Requires ability to communicate with, and present to, executive leadership

• Executive presence

• Strong written and verbal communication skills, including the ability to explain data and findings to a non-technical audience

• Experience building data-based recommendations to solve complex problems

• Ability to work in a fast-paced environment and meet tight deadlines;

• Familiarity with statistics, forecasting, and modeling methodologies

• Marketing campaigns and publications

• Problem solving and analytical abilities including the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business knowledge

• Understanding of basic project management principles

Work Location:

• This role will be primarily virtual. Preference is to be in Dallas-Fort Worth, TX area.

Raytheon is proud to offer a comprehensive benefits package. In addition to protecting you and your family’s health and well-being, we offer benefits and additional perks including a collaborative team environment, remote/hybrid work environment, 401k, etc. For additional information about our company and recent initiatives, please visit our Website at rtx.com/careers.