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Employee Relations Advisor


Employee Relations Advisor

Employee Relations Advisor

AVANCE-Houston
Houston, TX 77092

Job details

Job Type


Position Summary
The Employee Relations Advisor (ERA) provides professional expertise in the area of employee relations support to the organization as well as counsels and advises agency leadership and employees on employee relations matters. The ERA will be concentrating on matters that deal with performance management, behavioral issues, attendance, and other concerns that come to the office of employee relations. The ERA will foster a sense of service to both managers and employees who will come to the advisor often in tandem on the same issue. The person in this role is at the center of the agency’s disciplinary processes and is responsible for conducting investigations, and will need strong analytical, investigative and writing skills. The Employee Relations Advisor will be well versed in employment laws at both local and federal levels. Advisor will spend time at AVANCE locations throughout greater Houston.

Job Function
1. Develops case management and/or investigation plan for each case. Assigns resources; identifies witnesses and key individuals; determines method, order and timing of interviews, evidence to gather; and maintains contact with involved participant or employee(s), as appropriate.
2. Conducts investigations, as appropriate, including remote or onsite interviews with key individuals, such as the complainant, accused, witness, subject matter experts as needed utilizing standard and probing questions to effectively collect pertinent facts needed to resolve the case. Gathers evidence and facts required for conducting a proper assessment of the case; handling evidence in accordance with all company policies and guidelines, including Head Start Program Performance Standards and Texas minimum standards for Child Care Licensing. Identifies the policies and practices that are relevant to the case in order to identify when a violation of company policy has occurred. Based on the findings, researches and recommends the action(s) to take to appropriately resolve the case and documents case into Case Management system.
3. Consults with and advises supervisors regarding workplace issues and recommends appropriate actions in accordance with company policies, guidelines and applicable laws. Assists supervisors as needed in preparing corrective action documents and performance improvement plans, as well as preparing for employee conversations. Notifies supervisor of process and timeline based on the recommended actions. Reviews escalated matters with appropriate stakeholders and operates as intermediary as needed between the supervisor and other stakeholders.
4. Stays abreast of local, state, and federal labor laws, regulations and recommendations.
5. Coordinates review with legal counsel and solicits guidance as appropriate in addressing cases that may result in potential legal action.
6. Takes ownership of all assigned projects, tasks, initiatives, inquiries, and escalations within the HR functional area(s) of specialization and makes sure that they are resolved and completed efficiently and with a superior level of quality. Follows up and provides continuous feedback, guidance, and information to participants, key stakeholders, peers and community partners within the HR functional area team.
7. Remains current and informed in the field of employee relations and labor/employment laws in order to share knowledge and insights with others and provide professional development. Assist in updating, and implementation of new processes and procedures in accordance with applicable laws.
8. Maintains knowledge of federal, state and local EEO and labor laws and shares updates/changes with HR Directors to make appropriate system or policy changes. This includes knowledge of the Head Start Program Performance Standards and Texas Minimum Standards of Child Care Licensing and daily operations of the program.
9. Provides strong written and verbal reports to Human Resource Directors on investigations, and recommendations.
10. Ensure that all information is kept confidential will share only on a need to know basis.
11. Attends meetings, workshops, and trainings by OHSA, CDC, Texas Department of Health and Human Services and brings the information back he agency for implementation, as applicable
12. Able to travel for business related activities.
13. Perform any other tasks or special projects as assigned.

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• Mobile: NA

• Location: NA

• Post ID: 21676093


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