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Resident Experience Associate

Resident Experience Associate

Resident Experience Associate

Houston, TX 77006


US work authorization (Required)

Job details

Job Type

- Part-time

Now actively interviewing Resident Experience Specialist! The Craftwork team is focused on generously seeing each resident and guest we serve while providing specialty coffee beverages, seasonal teas, beer and wine, and grab-n-go snacks to apartment residents. We are constantly working on building relationships with our team and guests while maintaining a strong community-driven culture.

We are seeking task-oriented, friendly, organized team members who love to take ownership in their work, and are hungry for growth.

$16.50 an hour

As a Resident Experience Associate, you will be responsible for providing all guests with a "Craftwork Moment" by:

  • Arriving on-time and ready for all shifts
  • Greeting all guests warmly and guiding them to their destination
  • Preparing Craftwork drinks according to established recipes
  • Building relationships with residents by remembering and celebrating key details about their life
  • Making informed product recommendations
  • Informing residents of the Craftwork Rhythms in their community
  • Maintaining utensils, equipment, bar, and lobby
  • Assisting the property team with various resident services (such as wayfinding)

Resident Experience Specialist will perform various structured tasks*. This posting does not list all essential functions of the job, but Craftwork will equip you with all tools needed for success.

*We’ve got a checklist for almost everything!

Some Unique Benefits:

  • Flexibility in schedules both part-time and full-time
  • Complimentary shift coffee or tea as a sign of gratitude for your hard work
  • Employee advocacy that empowers and fosters your unique strengths
  • Individualized one-on-one development
  • Financial rewards for your execution

Job Requirements:

  • One year of service experience preferred
  • Strong interest in serving people
  • Strong customer service skills
  • An appreciation of detail and structure
  • Must be able to stand for up to 8 hours at a time

Job Type: Part-time

Pay: From $16.50 per hour


  • Employee discount


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Application Question(s):

  • Are you willing to work evenings and/or weekends?
  • Can you tell us about the last time you were able to help someone else when it wasn't required for your job?
  • Are you looking for part-time or full-time?

Work Location: One location

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: 29.744781:-95.37522

• Post ID: 21961937

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