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Call Center Rep - Part Time (29 hours)


Call Center Rep - Part Time (29 hours)

Call Center Rep - Part Time (29 hours)

First Community Credit Union
Houston, TX 77095

Job details

Job Type

- Part-time

We are currently seeking a Part-Time Call Center Representative to work remotely supporting our Call Center Department. This position effectively manages multiple daily calls while also completing a variety of daily administrative tasks. In addition to providing first rate member service, the Call Center Rep is accountable for meeting an established number of daily and monthly calls, as well as seeking ongoing cross sell opportunities. The qualified candidate will need to have a minimum of one year customer service experience. A minimum of three - six months of on-site training at our NW Houston location is required, along with Rotational Saturdays. If you are interested in making a “First-Rate” difference in our members’ lives, here is an excellent opportunity for you!

FCCU is searching for top talent to staff 19 locations across the Houston metro area ranging from North Houston to Sugar Land. FCCU is a progressive $1B+ asset credit union in Houston with an excellent full time benefits package that includes medical, dental, and vision coverage, long and short term disability, family life insurance coverage, paid time off as well as vacation. Part time and full time employees are eligible for 401(k) and a very generous 401(k) match. All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness program, and an active Employee Activity Club.

FCCU has been in the community for over 67 years, originally serving employees of the Spring Branch Independent School District. In 1988, FCCU expanded membership to include the Greater Houston Area, thereafter adding Fort Bend and Montgomery Counties in the 2000’s. From our small beginnings to our current $1B+ in assets, we have always operated under the philosophy of "people-helping-people". First Community Credit Union continues to lead the way as a high-tech, high-touch credit union with leading digital services including Online Banking, Mobile Banking, iPhone/Android Apps and more. FCCU also works to ensure our members are backed by the latest in security, launching products including EMV chip cards and My Money Maps. As a full-service financial institution, First Community Credit Union proudly serves the daily financial needs of over 130,000 members at our 19 locations. Wouldn’t you like to be a part of our growing team?

Education

Required
  • High school education or GED or better in General Studies

Skills

Preferred
  • Oral Communication
  • Teamwork

Behaviors

Preferred
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


Hiring Insights

Hiring for this role


• Mobile: NA

• Location: 29.880285:-95.63863

• Post ID: 21877285


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