Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions. Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.
Work you'll do
A Senior Manager at Deloitte is expected to contribute to the firm's growth and development in a variety of ways, including:
Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk
Client Management: Manage day to day interactions with executive clients and sponsors
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
Practice Development & Eminence: Develop practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
The team
Advertising, Marketing & Commerce
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
eCommerce strategy, implementation and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Advertising campaign ideation, development and execution
Acquisition and engagement campaign ideation, development and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results
Qualifications
Required
Minimum of 10 years of relevant technology consulting or industry experience
Minimum of 4 years of experience leading Adobe Marketing Cloud technical design and implementation projects
Minimum of 4 years of experience leading large sized teams and technology engagements, including client and consulting staff
Minimum of 4 large full lifecycle implementations leveraging agile methodology
Strong oral and written communication skills, facilitation, documentation, and presentation skills (MS PowerPoint, MS Visio, etc.)
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Willingness to mentor junior staff
A Bachelor's Degree
Travel up to 50% (while 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Limited immigration sponsorship may be available
Preferred
Strong working knowledge of one or more of the following: Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, Adobe Experience Platform
Working knowledge of Sitecore, SDL Tridion, Open Text Digital Experience or other similar Digital Content platforms
Java, J2EE, or .Net development in Web-centric applications
JSP and/or ASP.Net development experience
Working knowledge of Apache Sling and Java Content Repository (JCR)
HTML, JavaScript, and CSS development, preferably with HTML5/CSS3 exposure
Design and implementation of Object and Component-oriented solutions
Working knowledge of common software design patterns
Strong understanding of SDLC methodologies (SCRUM, RUP, other)
Application Integration and Middleware (SOA, ESB, Web Services, REST, Apache Sling, WCF)
Experience with full lifecycle application testing (functional, regression, performance, integration, etc.)