Salesforce Administrator

Qualifications

Job details

Job Type

Responsibilities of the Salesforce Administrator include, but are not limited to:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Sandbox environment management
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Development and support of new and existing reports or dashboards
• Technical documentation
• Working with integrated applications including Pardot and ZoomInfo

Qualifications and Background

Required:

• Strong Salesforce product knowledge and at least 2+ years’ of Salesforce Administration hands-on experience with the Sales & Service Cloud applications
• Certified Salesforce Administrator

Desirable:

• Salesforce Advanced Administrator certification
• Bachelor’s degree in Business or Computer Science related course of study

Knowledge, Skills, and Abilities

Required:

• A proactive attitude to platform enhancements
• Designing scalable, best practice solutions
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions
• Experience in change management and governance
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

Desirable:

• Demonstrates continued personal/professional development
• Active in the Salesforce community

Working Conditions: Office Environment

Training/Certifications: N/A

Shift Time/Overtime: Monday-Friday, 8am-5pm

Travel: N/A

Education: Bachelors Degree

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Salesforce: 1 year (Preferred)
• Configuration management: 1 year (Preferred)

Work Location: One location

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