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Sales Operations Coordinator

Sales Operations Coordinator

Sales Operations Coordinator

Ikon Science
Houston, TX 77079

Job details

Job Type

About us

Ikon Science is a global provider of geopredictive and knowledge management software and solutions to optimize subsurface discovery and production. For over 20 years, Ikon’s dedicated service-minded teams have applied deep scientific expertise and technology innovation to help customers extract more actionable knowledge from sophisticated subsurface data. Ikon helps customers make the best moves – improving accessibility and accuracy, accelerating results and lowering costs.

With offices located around the world in including; London, Houston, Kuala Lumpur, Calgary and Rio de Janeiro, Ikon services all major hydrocarbon geographies – delivering global solutions with local service and support. Award winning RokDoc® geopredictive software, Curate knowledge management software, QI Solutions, GeoPressure and GeoMechanics Consultancy, and Roknowledge Studies make Ikon the proven partner for subsurface success.

About the role

Looking to hire a Sales Operations Coordinator to assist with coordinating deal desk activities, CPQ quoting and order management, process enforcement and adherence, and cross functional coordination for software entitlements and invoicing. Individual must be reliable, forward thinking, and independent. Attention to detail is a key aspect of the role with data entry accuracy being a primary focus, as well as clear communication to teams involved in processing orders, entitlements, and invoicing.


Specifically, the Sales Operations Coordinator will:

  • Own regional order management, which includes, validation of data entered Salesforce by sales, triggering notifications for entitlements to the licensing team and triggering invoicing notification to accounting by verifying the accuracy of the data entered by sales.
  • Process account creation requests from the business and follow strict guidelines outlined by Sales Ops and Accounting.
  • Be responsible for checking that all quotations, order documents, agreements, amendments, and purchase orders have been reviewed and approved accordingly prior to being sent to the client for signature.
  • Package up customer documents for signature for sales. All documents are to go through Sales Operations prior to final sign off by the customer.
  • Become a CPQ quoting expert with a strong understanding of the Ikon product catalogue and pricing models.
  • Conduct monthly audits of the data in Salesforce to ensure that data is accurate, and nothing was missed.
  • Own contract repository administration to ensure proper filing and electronic storage of all contracts, order documents, quotations, and purchase orders once signatures are received from both the client and Ikon Science authorized signatories.
  • Understand the NetSuite invoicing processes, requirements, and accounting contacts.
  • Act as enabler for sales colleagues on the processes and procedures for operational excellence as it relates to the deal desk, CPQ and order management processes.
  • Engage with ongoing Salesforce and CPQ enhancements, testing and requirements.
  • Work well with various departments and a multitude of personalities.
  • Follow guidance and expertise of Sales Operations Team Lead for all inquiries throughout and after onboarding completion.
  • Position is a direct report of the VP of Sales Operations, this role will have a dotted reporting line to the Team Lead of Sales Operations.
  • Role may require in office presence for specific training or sales meetings.

Role may be required to travel outside of the US to Canada, London or Kuala Lumpur.


  • 2+ years’ experience with Salesforce data entry and reporting.
  • 2+ years’ experience Microsoft Office products such as Outlook, PowerPoint, Word, SharePoint, Teams and Excel.


  • Bachelor’s Degree preferred but not required

Technical Competencies

  • Advanced Microsoft Office practitioner
  • Advanced CPQ user
  • Oracle Netsuite

Behaviour Competencies

  • Accuracy
  • Timeliness
  • Willing to roll sleeves up to get things done
  • Good attention to detail
  • Calm under pressure
  • Collaborative
  • Self-Starter / able to work unsupervised
  • Team Player
  • Good Communicator

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: 29.789026:-95.60168

• Post ID: 21685431

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